Description
Superior Motor
Equipped with a 250W of strong motor that provides a maximum speed of 25km/h for optimum performance.
Three Distinctive Modes
Pure Electric Mode | Cyclic Mode | Power Assist Mode
Power Efficient Battery
11.6AH lithium battery allows a range of up to 30-60km in the purely electric mode and up to 100km in the power assist mode.
Adjustable Seat and Handlebar
A fully adjustable seat and handlebar allow users to adjust it to their preference. Thus, riders with different physiques can adjust the seat and the handlebar to their liking.
Aluminum Alloy Chassis
Built with premium-grade aluminum alloy materials for enhanced durability.
Dual Disc Brakes
High-quality dual disc brakes in the front and rear tires makes it extremely safe for riding.
Foldable Design
Foldable design makes it extremely portable, ideal for traveling for urban commuting, shorter travels, daily errands, and so much more. The design also allows it to be extremely portable.
Bright Headlights and Taillights
FIIDO D11 comprises some of the best-in-class Head and Tail lights making it one of the most comfortable rides while riding during the nights.
Pass RoHS and CE verification, it is a safe product
Q&A
Q: How much weight can FIIDO D11 handle?
A: FIIDO D11 can easily handle the rider up to 120kg/265lb.
Q: How much does FIIDO D11 weigh?
A: Adapted aviation-grade aluminum alloy, FIIDO D11 only weighs 13kg.
Q: Does FIIDO D11 come in different colors?
A: For FIIDO D11, we have the dark blue one at present.
Q: Is FIIDO D11 foldable?
A: Of course, and it can be folded in half.
Q: Can FIIDO D11 be put into the trunk?
A: Yes, it can be put into the trunk with the folding size of 84*40*59cm.
Q: What’s the maximum speed of FIIDO D11?
A: FIIDO D11 can easily achieve 25km/h for legal reasons. The bikes all have a speedometer in the instrument so you can see exactly how fast that is.
Q: How to unlock the top speed?
A: The top speed is 25km/h, and it can’t be unlocked.
Q: Is there a clear display?
A: Sure! The HD display is right on your left.
Q: How many riding modes does D11 provide?
A: FIIDO D11 provides 3 riding modes, which are moped mode, pure electricity mode, and pedal mode. When you feel tired you can choose the pure electricity mode to have a relaxing trip; the moped mode helps you go up hills; when the power is running out, it switches to pedal mode.
Q: Is it possible to change the speed?
A: Sure, Equipped with Shimano 7-speed gear, you can easily change the speed from level 1 to level 7.
Q: Can it go easily up to the hills?
A: Yes, it could go steep country hills and the bike performs great overall if you switch to the power assist mode, you could ride up any hill.
Q: What’s the longest cycling distance?
A: Equipped with an 11.6Ah lithium battery, FIIDO D11 can offer up to 100km riding range in moped mode.
Q: Can I pedal if the power is running out?
A: Yes, one of the prominent advantages is the great riding experience.
Q: Why does FIIDO D11 has so long riding range?
A: FIIDO D11 can reach up to 100km in power assist mode because it is equipped with the 11.6Ah large capacity lithium battery.
Q: What are in the package?
A: There are D11 e-bike, charger, kickstand, Allen key, open spanner, a pair of pedals.
Q: Is it difficult to assemble it when I get the package?
A: In fact, it is easy to assemble, just unfold the bike, install the pedals, insert the seat tube and we have the installation instruction in the package to guide you.
Q: Do I need a license to ride the e-bike?
A: FIIDO e-bike is sorted into electric bikes almost everywhere, and it is legal, so we believe you don’t need an extra license. It would be better to check the local regulations firstly.
Q: Do I need to wear a helmet when riding an e-bike?
A: We strongly suggest that you should wear a good helmet for your safety when riding.
Q: Can I continue riding when it rains?
A: Sure, FIIDO D11 is IPX54 waterproof, you can ride it on rainy days or even worse whether, but remember to protect yourself. Q: What size tires will it fit? A: FIIDO D11 fits 20*1.75inch inflatable tires.
Q: How much can the seat be moved up? A: The height of the saddle is adjustable from 80-110cm to suit the riders.
Q: Does COVID-19 affect production? A: A little, we’ve tried our best to get over the difficulties and deliver on time.
Q: Which battery does D11 equip with? A: FIIDO D11 is equipped with a top-quality lithium battery.
Q: Why can’t I see the battery? A: Don’t worry, on FIIDO D11, we install the battery into the seat tube to keep its slim frame, which we’ve applied for the patent.
Q: Is the battery removable?
A: Yes, since the battery is removable, it’s convenient for charging. You don’t need to move the whole bike to charge. Q: How to charge the battery, and how long does it take?
A: 2 ways to charge: you can remove the battery to charge it or take the bike to charge. It takes about 7 hours to finish charging.
Q: Can the battery be charged if it is removed from the bike?
A: Of course, you can charge the battery even if it is removed.
Q: Is the battery certified?
A: Our batteries are UN38.3, MSDS and CE certified.
Q: Are spare batteries available for D11?
A: Yes, you can buy an extra battery for replacement.
Q: When can I receive the e-bike after I paid?
A: FIIDO D11 e-bikes are in production now, and they’ll arrive in our overseas warehouse soon. We’ll ship them to every backer as soon as possible.
Q: How much does the shipping cost?
A: We provide FREE shipping!
Q: Do I need to pay the tax? And how much is it?
A: Please check your country’s import duties before purchasing. It is 0% in the US and varies internationally.
Q: Do you have an installment?
A: Sorry, we don’t provide an installment now.
Q: Is it possible to use a credit card?
A: Actually, it depends on whether Indiegogo allows using of a credit card.
Q: How long is the warranty?
A: For bike frame, 36 months warranty; for the controller, motor, battery, front fork, head tube, handlebar, charger: 12 months warranty; for the instrument, pedal, flywheel, derailleur, shifter: 6 months warranty.
Q: If the components are damaged, can I replace them myself, and where can I buy them?
A: If the components are damaged in warranty, you can contact our official website for replacement.
Q: Is there any maintenance center in the local place?
A: In fact, we’re planning to set up a maintenance center in the near future, and we believe it will be put into use soon.
Q: What if it’s past the warranty or I broke it myself?
A: In this case, you may need to repair it at your own cost.
Q: Can you provide an estimated date for the orders?
A: We will begin to ship to our overseas warehouse in the mid of July, and it is supposed to deliver to each banker soon after arriving in the warehouse. The specific arrival date depends on the transportation of your country.
Q: How about the waterproof rating?
A: D11 electric system is IPX6 waterproof, and you can still ride it even on rainy days. Though it is strong, we don’t suggest you ride it in the swimming pool.
Q: Do the backers need to pay any duty or VAT?
A: To provide a better experience for Fiido backers, we not only provide free shipping also cover duty and VAT in EU countries, the UK, the USA, and Southeast Asia counties. Since some countries may have different policies, please check it before buying.
Q: How to prevent battery theft?
A: When the crow funding hits 3 million USD, we’ll offer a free Bluetooth lock to our backers, which can protect the seat/battery from theft.
Q: What’s the reward setting?
A: We’ll give free T-shirts to all backers when the campaign hits 500K USD funding goal, free mudguard for 1M USD, and free Bluetooth lock for 3M USD.
Q: Why the top speed of 25km/h can’t be unlocked?
A: Safety comes first when we going out. According to some country’s regulations, it is prohibited to cycle with a speed of more than 25km/h in both pure electric mode and moped mode.
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